Former RM left the Bank and risk client may re-bank complex facilities
Made life easier for Client with simpler consolidated £26.4m refi on new 5 year term + £7m uplift

On behalf of the Professional Services team, thank you Rob. Rob is incredibly helpful and always finds time to help the team with critical payments.

Sharaz from our Customer Outcome Team in P24 has been Winning for our Customers by referring 70 clients to the PBT via Right Here Right Now and had 50 FHCs Kept with our named PBMs

I joined Coutts in March from NatWest and the people listed above have been hugely supportive and helpful whenever I have needed them. I really appreciate it!

Former RM left the Bank and a risk the client might re-bank complex facilities
Delivered simpler £26.4m refi consolidating all loans on to a new 5-year term + £7m uplift

Excellent feedback received from my biggest client. In only a few months of looking after the firm, Claire has been able to embed a fantastic relationship. Thank you Claire.